Shipping Policy – Royal Store

At Royal Store.pk, we aim to provide a smooth and reliable delivery experience for our customers. This Shipping Policy explains our estimated delivery times, shipping charges, Cash on Delivery terms, and other important information related to order delivery.

By placing an order through https://royalstore.pk/, you agree to the shipping terms mentioned below.

Delivery Time

Our standard estimated delivery time is approximately 5 to 7 working days after your order has been confirmed.

Delivery times may vary depending on your location, courier availability, public holidays, weather conditions, or other circumstances beyond our control.

We always make reasonable efforts to dispatch and deliver orders as quickly as possible.

Cash on Delivery

Cash on Delivery (COD) is available for eligible orders.

With Cash on Delivery, customers can pay the product amount when the order is delivered. However, the applicable delivery charges must be paid in advance before the order is dispatched.

An order may only be processed for shipment once the required advance delivery payment has been received and confirmed.

Shipping Charges

Shipping charges may vary depending on the order, delivery location, package size, or other applicable delivery requirements.

For orders below PKR 7,000, the applicable delivery cost must be paid in advance.

The delivery charge will be communicated or displayed before the order is finalized where applicable.

Free Shipping on Orders Above PKR 7,000

Customers placing an order with a total value of more than PKR 7,000 are eligible for free shipping.

No separate delivery charge will be required for qualifying orders, subject to any special shipping conditions that may be communicated before order confirmation.

Order Processing

Customers are responsible for providing complete and accurate information when placing an order, including:

Full name
Correct delivery address
Active phone number
Any additional information required for successful delivery

Incorrect or incomplete information may result in delays or unsuccessful delivery attempts.

Delivery Attempts

Our courier partner may contact you before or during delivery. Please make sure your phone number remains active and someone is available to receive the order.

If an order cannot be delivered because the customer is unavailable, provides an incorrect address, or refuses the parcel without a valid reason, additional delivery charges may apply for re-shipping.

Delayed Deliveries

While our normal delivery timeframe is 5 to 7 working days, delays may occasionally occur due to courier issues, high order volumes, public holidays, weather, or other unexpected circumstances.

Royal Store.pk will not be responsible for delays caused by circumstances outside our reasonable control.

Damaged or Incorrect Orders

If your parcel arrives damaged or you receive an incorrect product, please contact us as soon as possible.

We may request photos or videos of the parcel and product to verify the issue and provide an appropriate solution in accordance with our Refund and Returns Policy.

Changes to This Shipping Policy

Royal Store.pk may update this Shipping Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions regarding shipping, delivery charges, or your order status, please contact Royal Store.pk through the contact information available on our website.

Business Location: Lahore, Pakistan
Website: https://royalstore.pk/